1. Introduction
This Privacy Policy explains how FINGERPOWER DIGITAL TECHNOLOGY LLC (“we”, “us”, or “our”) collects, uses, and shares information when you use https://freem.ai and related services (collectively, the “Service”). By using the Service you agree to the practices described below.
2. Information We Collect
- Account information: name, email address, and a password hash when you sign up.
- Billing information: limited payment metadata (such as last four digits, expiration, billing ZIP). Full card numbers are handled by our PCI-compliant payment processor (such as Lemon Squeezy) and are never stored on our servers.
- Website data you submit: URLs you ask us to analyze and content fetched from those URLs as part of providing the Service.
- Usage data: IP address, browser type, pages visited, referrer, and timestamps.
- Cookies and similar technologies: see Section 5.
3. How We Use Information
- To provide, maintain, and improve the Service;
- To process payments and prevent fraud;
- To send transactional emails such as receipts, security alerts, and service notices;
- To respond to support requests;
- To analyze and improve performance and reliability;
- To comply with legal obligations.
We do not sell your personal information.
4. Sharing and Disclosure
We share information only with:
- Service providers that perform functions on our behalf (hosting, payment processing, analytics, AI model APIs) under contractual confidentiality obligations;
- Legal authorities when required by law or to protect rights, safety, or property;
- Successors in connection with a merger, acquisition, or asset sale, subject to the protections in this policy.
5. Cookies and Local Storage
We use first-party cookies and browser local storage for authentication, language preference, and basic analytics. You can disable cookies in your browser; certain features may not function without them.
6. Data Retention
We retain account and billing data for as long as your account is active and for up to 24 months after closure for legal, accounting, and dispute-resolution purposes. Analytical and request logs are retained for up to 12 months. You may request deletion at any time (see Section 8).
7. Security
We use industry-standard safeguards, including TLS in transit, encryption at rest where applicable, and role-based access controls. No method of transmission or storage is 100% secure; we cannot guarantee absolute security but we work continuously to protect your data.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, port, or restrict processing of your personal data, and to object to certain processing activities. To exercise these rights, email support@freem.ai. We will respond within 30 days.
California residents have additional rights under the CCPA/CPRA, including the right to know the categories of personal information we collect and disclose, and the right to opt out of any “sale” or “sharing” of personal information. We do not sell personal information.
EU/UK residents have rights under the GDPR / UK GDPR. Our lawful bases for processing include performance of a contract, legitimate interests in operating the Service, consent (where required), and compliance with legal obligations.
9. International Transfers
We are based in the United States. If you access the Service from outside the U.S., your information will be transferred to and processed in the U.S. and other jurisdictions where our service providers operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
10. Children’s Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent revision. Material changes will be announced via email or in-app notice.
12. Contact
FINGERPOWER DIGITAL TECHNOLOGY LLC5609 Balsam St
Arvada, CO 80002, US
Email: support@freem.ai